I Was Outsourced

Recently we switched our internet to a higher speed.  

In the past I have spent time with tech people on the phone who live in faraway countries.  

I have nothing against these people.  

They are usually hard working people trying to help.  

The problem I have is the companies that hire them.

  Last night Jim and I were on the phone for about an hour trying to get his laptop set up to the wireless internet.  

The lady helping us was nice,

 but we both had such a hard time understanding her,

 plus there was a delay going on, because as we found out she was in the Philippians. 

 In the past if I couldn't understand someone,

 I politely requested someone else. 

 I feel it is my right as a paying customer 

to be able to have an easy conversation when having difficulties with a TV, 

computer of whatever I am trying to fix.  

Last night we got too far into the situation. 

 I kept wondering why we were having difficulties with the phone connection when we were talking to someone working for the phone company (centurylink). -

Again, not her fault. 

 In the future when I call to get help,

 I will upfront ask for someone who resides in the US, who can speak English clearly. 

 I ask all five of my followers to do the same. 

 I am sure we will change the world.

Merry Christmas